Trustees Responsibilities
Boomerang Kids is a Public Limited Company by Guarantee. This means it is a registered Charity which has Trustees instead of a Committee to run the business side of the Pre-school. The Trustees must make sure that the business is sustainable and this is achieved with the help and support of the Parents and Carers of the children who attend the group.
Parent Fundraising Committee (PTA)
This is a group made up primarily of parents and carers. The fundraising committee has responsibility to raise funds as needed by the group and have an input into the settings policies and procedures.
The group meets as often as necessary, about once every half term, and discusses the needs of the pre-school with regards to additional fundraising.
The fundraising committee is a great way to meet other parents and carers and it’s great fun to be involved with a successful fundraising event, particularly when you see the money being spent!
You can commit as much or as little time as you feel able, everyone is very welcome to become part of the group and join in at any of the fundraising events held, many hands making light work!
The Constitution
Boomerang Kids has it’s own constitution, approved by the charities commission. A copy is available should you wish to read it.
Statement of Aims & Objectives
The aim of the Pre-School is to enhance the development and education of children under statutory school age, irrespective of race, culture, religion, means or ability. We do this by offering play facilities for the children and information sessions for parents as well as staff, dealing with and learning about the needs if children and their families.
Complaints
At Boomerang Kids we value the views of parents/carers, both good and bad. We encourage all forms of communication, allowing home and Pre-school to work together in partnership for the benefit of the children in our care. In the first instance please raise any issues at a PTA meeting or to the floor supervisors.
Complaints - Stage 1
1) Please place comments/complaints in our post box inside the porch.
2) Any item placed in these will be discussed at the next trustees meeting.
3) Comments may be left anonymously if preferred.
Complaints - Stage 2
1) If you wish to make a verbal complaint, please speak to the Manager, Helen Hicks or
Chair, Mrs Rogers, either in person or by phone on 01273 390900
2) The matter will be investigated and all relevant parties will be approached to try to find
a solution to the problem.
Complaints - Stage 3
1) If Stage 2 proves to be unsatisfactory, or if you would prefer, please put your complaint in writing, to the Manager, Helen Hicks or Chair, Mrs Rogers, Boomerang Kids, Saltdean Barn, Saltdean Oval Park, Arundel Drive West, Saltdean BN2 8SJ, or by e- mail, boomerangkids@btconnect.com
2) Following investigation, a meeting of the relevant parties would be arranged to try to
resolve the issue through discussion and information sharing.
Complaints - Stage 4
Any complaints failing to be resolved through the intervention of the Pre-school Manager or Chair would be addressed to local OFSTED offices. OFSTED, National Business Unit, Royal Excahnge Buildings, St. Ann’s Square, Manchester, M2 7LA or phone 08456 404040.
Complaints can be addressed to OFSTED at any stage should you feel this is your preferred route.
All complaints received at the group will be carefully monitored and documented. A copy of the Complaints Record, including a record of the outcome will be kept on file by the Manager and Chair.
Please see – how to contact us – for contact numbers and addresses.
